Introduction
iq999Welcome to . We believe that transparency is the foundation of any trustworthy online gaming platform — especially when it comes to how we handle your personal information. This Privacy Policy clearly outlines what information iq999 collects, why we collect it, how it is used, and the steps we take to keep your data secure.
Our Privacy Policy Applicable to the iq999 website, mobile application, and all related services. By using any iq999 service, you agree to this Privacy Policy. Please read it carefully before registering.
Iq999 never sells your personal data to third parties. Your information is used solely to improve our services, process payments, and meet legal obligations.
What Information We Collect
Iq999 collects various types of information to operate its services effectively. We gather this data in two ways — directly from you and automatically through technical means.
A) Information provided directly by you
Full name, date of birth, email address, mobile number, residential address, and password. This information is essential for creating and managing your account.
Deposit and withdrawal details, payment methods (Mobile Banking, Nagad, Rocket), and transaction history. No full card numbers or bank PINs are stored by iq999.
A copy of your National ID (NID), passport, or driving license, along with a selfie or photo. This is required for legal compliance and account security.
B) Automatically Collected Information
How Your Information Is Used
Iq999 uses collected data only for specific, legitimate, and transparent purposes. We never misuse your information or use it beyond its original intent.
Account Management
To handle registration, login, password recovery, and account security.
Payment Processing
To process deposits and withdrawals and to maintain transaction records.
Fraud Prevention
To detect suspicious activity and keep the platform secure.
Customer Support
To address your complaints or questions and resolve issues promptly.
Promotions & Offers
To send you relevant bonuses and promotions based on your preferences (subject to your consent).
Legal Obligations
To comply with regulatory directives and meet legal requirements.
Who Your Information Is Shared With
iq999 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:
To process deposits and withdrawals, necessary information is shared with payment providers such as Mobile Banking, Nagad, or Rocket. These partners operate under strict confidentiality agreements.
When required by law, we may provide information to government or regulatory authorities in compliance with applicable regulations. We will notify you to the extent permitted in such cases.
Limited data may be shared with trusted technology partners for system maintenance and security purposes, always under contractual confidentiality agreements.
Iq999 never sells or rents your information to advertising companies, data brokers, or any other gaming platforms.
Security Measures
iq999 We use the highest industry-standard security measures to protect your data. Our security infrastructure is regularly audited and tested by independent third parties.
- 256-bit SSL/TLS Encryption — All data transfers are encrypted.
- Two-Factor Verification (2FA) — An extra layer of security on your account.
- Firewall & Intrusion Detection — Prevention of unauthorized access.
- Regular Security Audits — Identifying and resolving vulnerabilities.
- Limited Staff Access — Only authorized personnel can access your data.
- Data Backup — Regular encrypted backups to prevent data loss.
Cookie Policy
Iq999 uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not work correctly.
Your Data Rights
As an iq999 user, you have full control over your own data. You can exercise the following rights at any time:
Contact Support to find out what information we hold about you. We are required to provide complete details within 30 days.
If any of your information is incorrect or outdated, you can request a correction through your account settings or by contacting Support.
To close your account or delete your personal data, please submit a request to Support. All data beyond what is legally required to be retained will be permanently removed.
You can object to the processing of your data for marketing or analytical purposes, and we will stop using your information for that specific purpose.
Data Retention Period
Iq999 retains your data only for as long as necessary. Core information is kept while your account remains active. After account closure:
- Financial transaction records — 5 Years (as required by law)
- KYC documents — 5 Years (as directed by regulators)
- Communication History — 2 Years
- Gaming activity logs — 1 Year
- Marketing Preferences — Deleted immediately
Protection of Minors' Data
Iq999 is fully 18 years of age or older For individuals. We never knowingly collect information from minors. Age verification is mandatory at registration, and KYC verification is conducted in cases of suspicion.
If we discover that a minor has created an account, it will be closed immediately and all collected data will be securely deleted.
Policy Changes
Iq999 may update this Privacy Policy update this policy from time to time. If significant changes are made, we will notify you by email or in-app notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
Our Privacy Protection Main Section
Iq999 keeps six robust security measures active at all times to protect your data.
End-to-End Encryption
Every data transfer is encrypted with 256-bit SSL/TLS, making it virtually impossible for hackers to intercept your information.
Strict KYC Verification
Account verification is mandatory for all users. This helps prevent fraud and keeps legitimate users' accounts secure.
Sale of Information Prohibited
Iq999 never sells, rents, or trades your personal information to any third party. This is a non-negotiable policy we strictly uphold.
Two-Factor Authentication
With 2FA enabled, your account stays protected even if your password is compromised. It adds an extra layer of security that keeps your account twice as safe.
Real-Time Monitoring
Our system runs 24/7 to detect suspicious activity. Instant alerts are triggered by any unusual login attempts or transactions.
Regular Security Audits
Independent security experts regularly audit iq999's systems, and any vulnerabilities identified are resolved promptly.
Privacy-Related Frequently Asked Questions
Start Safe Gaming Today
Your data is fully secure at iq999. Open an account now with confidence in our Privacy Policy and enjoy the best gaming experience in Bangladesh.